Simplifying technology since 1996
The telecoms and IT industry has a habit of making things more complicated than they need to be. Jargon, hidden charges, confusing contracts, multiple suppliers passing the buck when something goes wrong — it’s been that way for decades and most businesses just put up with it.
We’ve always done things differently. From day one, the Microcare way has been to cut through the noise — explaining things in plain English, recommending only what you actually need and taking full responsibility when something needs fixing. No runaround, no small print surprises, no being passed from pillar to post.
30 years on, that hasn’t changed.
A family business. With family values.
In 1996, my father Richard saw an opportunity. He acquired Microcare with a clear vision — to build a business that UK companies could genuinely rely on for their technology. Not just a supplier, but a partner. One that would always act with integrity, always put the customer first and always be straight about what they need and what it costs.
I grew up with that vision. I spent my school holidays working here, got a feel for what it means to do things the right way and decided — instead of heading to university — that this was where I wanted to be. I’ve been here ever since, and I’m now proud to lead the business my father built.
What drives us today is exactly what drove Richard in 1996. We’re not a faceless corporation. We’re a team of real people who care about the businesses we work with, take pride in the service we deliver and hold ourselves to high standards — because that’s what we’d expect if we were the customer.
Henry Maclellan
Managing Director
Your one-stop-shop
Choice of suppliers
We partner with all the leading UK technology and telecoms providers — giving you access to the best products at the most competitive prices, without spending hours shopping around yourself.
Completely impartial
As an independent business, we have no incentive to recommend one product over another. We recommend what's right for you — full stop. If something isn't the best fit for your business, we'll tell you.
One easy bill
IT, phones, broadband and mobile — all on one monthly invoice, from one provider. Less admin, no confusion about who's responsible for what and one number to call when you need help.
UK-based support
Dedicated account manager
You'll have a named account manager who knows your business, monitors your services and is your first port of call for anything — whether it's a billing question, a new requirement or something that needs fixing.
24/7 tech support
Our UK-based support team is available 24 hours a day, 7 days a week, all year round. When something goes wrong, we take full responsibility and get it sorted — fast.
Nationwide coverage
We support businesses across the UK, with a team of experienced specialists ready to help by phone, email or on-site wherever needed.
And if that wasn’t enough…
Cheaper than going direct
By working across multiple suppliers and networks, we're typically able to save businesses significant money compared to going direct to major providers — without any compromise on quality or service.
Transparent and fair
No hidden charges, no confusing small print, no nasty surprises. We're upfront about what things cost and why — and if something changes, we'll always tell you before it affects your bill.
Part of the community
We're a local business and proud of it. We look for opportunities to support and give back to our local community wherever we can — because business works better when everyone looks out for each other.