Your own private connection — guaranteed speeds, guaranteed uptime
When your business depends on its internet connection, shared broadband simply isn’t good enough. Every other business and household on the same line competes for the same bandwidth — and when they’re busy, your connection slows down.
A leased line is different. It’s a private, dedicated fibre connection running directly to your premises — not shared with anyone else. You get the full bandwidth all to yourself, symmetrical upload and download speeds, guaranteed performance and a 5-hour SLA backed by financial credits if we ever fall short.
Microcare sources leased lines from a panel of leading UK network providers including BT Wholesale, ITS, PXC and Virgin — meaning we can find the best route, the best price and the strongest SLA for your specific location. Speeds from 10Mbps to 10Gbps, fully managed from installation through to ongoing support.
Guaranteed speeds, all day every day: Your leased line is yours alone — no shared bandwidth, no congestion at peak times. Whatever speed you choose, from 10Mbps to 10Gbps, you get that speed consistently, 24 hours a day.
Symmetrical upload and download: Upload and download at exactly the same speed. Essential for businesses using cloud applications, VoIP phone systems, video conferencing, remote backups or transferring large files.
5-hour guaranteed fix time: All Microcare leased lines come with a 5-hour SLA — meaning if something goes wrong, we guarantee to have it resolved within five hours. If we don’t, you’re entitled to financial credits. Most issues are resolved significantly faster.
Ultra-low latency: Guaranteed latency of under 20ms — meaning no jitter on VoIP calls, no lag on video conferencing, no slowdown on cloud applications. Your business-critical tools perform exactly as they should.
Scalable from 10Mbps to 10Gbps: Start with the speed that meets your current needs and scale up as your business grows — without changing your connection type or your provider. A leased line grows with you.
UK Gigabit Voucher available: If you’re a UK SME, you may be eligible to claim up to £3,500 towards the cost of a gigabit-capable leased line through the government’s Gigabit Broadband Voucher Scheme. Microcare can check your eligibility and handle the application on your behalf.
Leased Line Features
Dedicated Private Connection
A leased line is a single, private fibre circuit running directly from the network to your premises — not shared with any other business or household. You have the entire bandwidth to yourself, at all times.
Symmetrical Speeds
Upload and download at the same speed — from 10Mbps to 10Gbps. Unlike standard broadband where upload is a fraction of download, a leased line gives you full capacity in both directions simultaneously.
Guaranteed SLA with Financial Credits
Every Microcare leased line includes a 5-hour guaranteed fix time, backed by money-back credits if we fall short. You're not just getting a promise — you're getting a financial commitment.
Ultra-Low Latency
Guaranteed latency of under 20ms ensures your VoIP calls are crystal clear, your video conferencing is seamless and your cloud applications respond instantly. No jitter, no lag, no dropped calls.
Fully Managed Service
Microcare handles everything — from surveying and installation through to ongoing monitoring, fault management and configuration changes. You don't need to manage the connection or liaise with network providers. We do all of that on your behalf.
Multi-Supplier Network Access
We source leased lines from a panel of leading UK network providers including BT Wholesale, ITS, PXC and Virgin — giving us access to multiple network routes to your premises. That means the best possible price, the strongest SLA and the most resilient option for your specific location.
Unlimited Data
No data caps, no fair use restrictions, no throttling. Run VoIP phone systems, cloud backups, video conferencing, data-heavy business applications and large file transfers without any restrictions on usage.
Static IP Address Included
A static IP address is included as standard — essential for businesses that host servers, run remote access systems, use VPNs or require a consistent, fixed address for security and networking purposes.
Why Choose Microcare for a Leased Line?
Access to multiple UK network providers
Rather than being tied to a single network, Microcare sources leased lines from BT Wholesale, ITS, PXC, Virgin and others — meaning we can identify the best route and the most competitive price for your specific premises, rather than fitting you into whatever one supplier happens to offer.
Fully managed from day one
We handle the site survey, installation, testing and go-live — then continue to manage your connection, monitor performance and deal with any faults on your behalf. You get a business-critical connection without the headache of managing it yourself.
One provider for broadband, phones and IT
A leased line is the ideal foundation for a cloud phone system, Microsoft 365, managed IT support and everything else your business runs on. When it all comes from Microcare, it works together — and when something needs attention, there's one team to call.
Frequently Asked Questions
A leased line is a dedicated, private fibre internet connection running directly to your business premises. Unlike broadband — which is shared between multiple homes and businesses — a leased line gives your organisation exclusive use of the full bandwidth, resulting in guaranteed speeds, lower latency and significantly higher reliability.
Business broadband shares a connection with other users in your area — which means speeds vary depending on how many people are online at the same time. A leased line is entirely private, so you get your chosen speed consistently, all day, every day. Leased lines also offer symmetrical speeds and much lower latency, making them better suited for VoIP, video conferencing and cloud-heavy businesses.
Both are full fibre connections, but they’re different products. FTTP is a shared-access service — though with a lower contention ratio than standard broadband. A leased line is completely uncontended, meaning no sharing at all. Leased lines also come with guaranteed speeds, a 5-hour SLA with financial credits and symmetrical bandwidth as standard. For businesses where downtime or speed degradation simply isn’t acceptable, a leased line is the right choice.
Microcare can supply leased lines from 10Mbps up to 10Gbps. The right speed depends on your team size, the applications you run and your expected bandwidth usage. We can review your requirements and recommend the most cost-effective option before you commit.
SLA stands for Service Level Agreement. Our leased lines come with a guaranteed 5-hour fix time — meaning if a fault is raised, we commit to resolving it within five hours. If we don’t, you’re entitled to financial credits. This is a contractual commitment, not just a target, and it’s why businesses that can’t afford downtime choose a leased line over standard broadband.
Leased line installation typically takes between 30 and 90 days depending on your location, the network provider and whether any additional civil works are required at your premises. Microcare manages the entire process — site survey, order placement, installation and testing — and keeps you informed throughout. We’ll provide an accurate lead time estimate once we’ve assessed your premises.
Yes, though availability and lead times can vary by location. Because Microcare works across multiple network providers — BT Wholesale, ITS, PXC, Virgin and others — we have access to a wider range of network routes than a single-supplier provider, which improves our ability to serve businesses in less central locations. Get in touch with your postcode and we’ll check availability and pricing for your specific address.
The UK Government’s Gigabit Broadband Voucher Scheme offers eligible SMEs up to £3,500 towards the cost of installing a gigabit-capable leased line. Eligibility depends on your location, business size and current connectivity. Microcare can check whether you qualify and manage the voucher application on your behalf — get in touch to find out.
Yes — a leased line is the ideal connectivity foundation for a VoIP or cloud phone system. The guaranteed speeds, ultra-low latency and symmetrical bandwidth eliminate the call quality issues that can affect VoIP on shared broadband connections. Microcare can supply both your leased line and your phone system, ensuring they’re configured to work together optimally.
Contact our UK-based support team — available 24/7/365 — and we’ll raise a fault immediately. Your 5-hour SLA means we’re contractually committed to resolving the issue within that timeframe. Microcare liaises directly with the network provider on your behalf throughout the process, keeping you updated on progress and managing the resolution end to end.
Enquire about Leased Lines
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